General Conditions of Sale

The general conditions of sale set out below detail the rights and obligations of Berry Parachutisme and its customers in connection with the sale of services. Any service performed by Berry Parachutisme implies the customer's unreserved acceptance of these general conditions of sale.

2.1 — The products offered are those listed in the catalogue published on the Berryparachutisme.fr website.

2.2 — Ordered services and booking deposits are valid for one (1) year from the reservation date. Gift cards are valid for one (1) year from their purchase date. This validity is extended as set out in clause 14.6. The validity of the gift pool credit is governed by clause 13.8.

2.3 — For a tandem parachute jump, the applicant must present a medical certificate of non-contraindication from their doctor, dated less than three (3) months, for minors and those over 70.

2.4 — The jump is closely dependent on weather conditions, aircraft and equipment. The tandem pilot may decide to postpone or cancel at any time.

2.5 — The minimum age is 12 years with written consent from both parents.

3.1 — Prices are those in force on the day of the order, stated in euros including all taxes.

3.2 — Prices are periodically revised based on fuel costs and landing fees. The price applicable to an order remains the one displayed when it was confirmed.

3.3 — Any order constitutes acceptance of the prices. Civil liability insurance covering the passenger is included.

Payment is made using the options offered on the secure Stripe Checkout page, depending on the customer's device and eligibility.

4.1 — Customers can pay their booking in full or pay a €110 deposit for a tandem jump. The balance is then payable on site on jump day. A deposit cannot be paid when a gift pool credit is used (clause 13.6).

4.2 — Deposits are valid for one (1) year from the booking date. Subject to clause 6, deposits are non-refundable.

4.3 — Any installment option offered by Klarna is subject to Klarna's approval and terms.

4.4 — Any payment incident authorises Berry Parachutisme to suspend ongoing orders until the situation is resolved.

5.1 — Services on a fixed date: in accordance with article L221-28 12° of the French Consumer Code, the right of withdrawal does not apply to leisure services provided on a specific date or at a specific frequency. A jump booked for a fixed date or time slot therefore cannot be withdrawn from; the cancellation and rescheduling terms of clauses 6 and 7 apply.

5.2 — Undated gift cards: a consumer who buys, at a distance, a gift card that is not tied to a date has fourteen (14) days from the conclusion of the contract (order date) to exercise the right of withdrawal, in accordance with article L221-18 of the French Consumer Code, without giving any reason and without bearing costs other than those provided for by law. If the period expires on a Saturday, Sunday or public holiday, it is extended to the next working day. Gift pool contributions and extra payments made when using a card follow clauses 13.7 and 14.7 respectively.

5.3 — To exercise this right, the customer informs Berry Parachutisme of their decision before the period expires by any unequivocal statement (article L221-21 of the French Consumer Code), for example by email or by post to: Berry Parachutisme (SAS Flyingmany), ZA de l'aéroport, rue Pierre Latécoère, 18000 Bourges, email: berryparachutisme@gmail.com, phone: 06 67 47 92 29. The customer may also use the model withdrawal form reproduced in the annex to these terms, but this is not mandatory.

5.4 — In the event of withdrawal, Berry Parachutisme refunds all sums paid no later than fourteen (14) days from the day it is informed of the customer's decision (article L221-24 of the French Consumer Code), using the same means of payment as the initial transaction unless the customer expressly agrees otherwise, at no cost to the customer. The corresponding gift card is then deactivated. For an order paid in whole or in part with a gift pool credit, clause 13.6 applies to the refund.

5.5 — If, at the customer's express request, the gift card is used to book a date and the service is fully performed before the end of the withdrawal period, the right of withdrawal can no longer be exercised (article L221-28 1° of the French Consumer Code).

6.1 — Cancellation and refund before the scheduled date are accepted only upon presentation of a medical contraindication certificate.

6.2 — If the customer refuses to jump once already aboard the aircraft, no refund can be claimed.

7.1 — Berry Parachutisme reserves the right to cancel a jump due to poor weather conditions or insufficient safety. The booking remains valid for a later date.

7.2 — In the event of customer absence on the day, the booking amount is forfeited. Rescheduling is possible up to fifteen (15) days before the date.

Deliveries are made to the contact details provided at the time of booking for services requiring shipment.

Berry Parachutisme cannot be held liable if non-performance or delay results from a force majeure event within the meaning of article 1218 of the French Civil Code, that is, an event beyond its control which could not reasonably have been foreseen when the contract was concluded and whose effects cannot be avoided by appropriate measures.

10.1 — Do not wear hook-strap shoes for the jump. If you wear contact lenses, inform the team on the day.

10.2 — We cannot guarantee fixed jump times. Plan for a half-day on site.

10.3 — By booking, the customer certifies being in good physical condition and not having consumed alcohol or illegal substances within 48 hours of the activity.

10.4 — Maximum weight 90 kg. Berry Parachutisme reserves the right to cancel a jump if weight is deliberately misrepresented.

10.5 — All persons must comply with the safety rules in force at the airfield.

11.1 — Any complaint may first be sent to Berry Parachutisme in order to seek an amicable solution: Berry Parachutisme (SAS Flyingmany), ZA de l'aéroport, rue Pierre Latécoère, 18000 Bourges, email: berryparachutisme@gmail.com, phone: 06 67 47 92 29.

11.2 — In accordance with articles L612-1 and L616-1 of the French Consumer Code, consumers may use, free of charge, the consumer mediation service to which Berry Parachutisme belongs. The mediator can only be contacted after a prior attempt to resolve the dispute directly with Berry Parachutisme through a written complaint, and no later than one year after that complaint.

12.1 — These conditions are governed by French law, without prejudice to any more protective mandatory provisions of the law of the consumer's country of habitual residence.

12.2 — A consumer may bring proceedings, at their choice, before one of the courts with territorial jurisdiction under the French Code of Civil Procedure or before the court of the place where they lived when the contract was concluded or when the harmful event occurred (article R631-3 of the French Consumer Code).

12.3 — For customers acting for professional purposes, the courts within the jurisdiction of Bourges have sole jurisdiction.

13.1 — Principle. Anyone (the "organiser") can create a gift pool on the Site free of charge. It allows several people (the "contributors") to put together an amount to offer a person (the "recipient") a credit that can be used on the Site. The organiser can contribute like anyone else. Each contribution is an advance payment, to Berry Parachutisme, for services and items sold on the Site, made by the contributor for the benefit of the recipient. When the pool closes, the total of the contributions is given to the recipient as a credit (the "gift pool credit"), as set out in clause 13.5. Amounts paid can never be paid out in cash to the organiser, the recipient or any third party, except for the refunds provided for in clauses 13.4 and 13.7.

13.2 — Creation and duration. The organiser enters the recipient's first name and email address, and their own first name and email address. They may add a message and a goal. The goal is only indicative: it can be exceeded, and the pool produces a credit even if the goal is not reached. The organiser receives by email a share link, to send to the people they invite to contribute, and a personal management link. The pool stays open for one (1) month. It closes on the same day of the following month at 23:59, Paris time, or on the last day of that month if there is no such day. The closing date is shown on the pool page. Until the pool closes, the organiser can correct the recipient's email address from the management link.

13.3 — Contributions. Each contribution is a free amount of at least five euros (€5) and at most two thousand euros (€2,000), including VAT. There is no limit on the number of contributions or contributors. The same person may contribute more than once. Payment is made by bank card on the secure Stripe Checkout page. Instalment payment is not available. No promotional code, gift card or credit can be used to pay a contribution. The contract between the contributor and Berry Parachutisme is concluded when the contribution is paid. Each contribution is a gift from the contributor to the recipient, with no benefit for the contributor. Subject to clauses 13.4 and 13.7, the contributor cannot ask for a refund, a change of amount or the transfer of the credit to another person.

13.4 — Early closing and late payments. The organiser can close the pool before its closing date from the management link, after confirming. This decision is final. Payments started before closing and confirmed by Stripe within forty-five (45) minutes are counted. Any payment received for a pool that is already closed is refunded in full, automatically, with no deduction, to the payment method used. Closing, early or not, does not affect the contributors' right of withdrawal (clause 13.7).

13.5 — Issue of the credit. When the pool closes, if the total of paid contributions is above zero, Berry Parachutisme issues a gift pool credit for that amount. It emails the code, amount and expiry date to the recipient and informs the organiser. If no contribution was paid, no credit is issued and the organiser is informed. The credit is sent to a named person, but its code is a means of payment: anyone who holds it can use it. The recipient must keep it safe. If loss or fraudulent use is reported before the code is used, Berry Parachutisme may, after checking, deactivate the code and issue a new one for the remaining balance and validity. The credit amount may be reduced as set out in clause 13.7 until the last withdrawal period ends, as stated in the email sending the credit.

13.6 — Using the credit. The gift pool credit can only be used on the Site, by entering its code when ordering, for all services and items sold there: jump bookings, gift cards and gift boxes. It cannot be used on the "Use my card" page (clause 14), on site, or to pay a pool contribution. It can be used several times until its balance runs out. For each order, the credit is deducted from the price, after any promotional code, up to its balance. Any remaining amount is paid by bank card on the Stripe Checkout page. If the credit covers the whole price, the order is confirmed with no further payment. The remaining balance and its expiry date are shown in each order confirmation. An order paid in whole or in part with a credit must be paid in full: a booking deposit (clause 4.1) cannot be paid with a credit. Only one credit can be used per order. The credit cannot be refunded or exchanged for cash and bears no interest. A gift card bought with a credit is an ordinary gift card, governed by clauses 2.2, 5.2 and 14.

If an order paid in whole or in part with a credit is cancelled or refunded under these T&Cs, including when the right of withdrawal is exercised (clause 5), the part paid with the credit is put back on the credit and the part paid by card is refunded to that card. If the credit has expired when the amount is put back, or expires less than thirty (30) days later, its validity is extended to the thirtieth day after the amount is put back, at 23:59, Paris time.

13.7 — Contributors' right of withdrawal. A contribution is not tied to a service date. Each consumer contributor therefore has fourteen (14) days from paying their contribution to withdraw, without giving reasons (article L221-18 of the French Consumer Code). If this period ends on a Saturday, Sunday or public holiday, it is extended to the next working day. The contributor withdraws as set out in clause 5.3 and may use the form in Annex A. Only the contributor may withdraw their own contribution. Berry Parachutisme refunds the full contribution, with no deduction, to the payment method used, within fourteen (14) days of receiving the decision (article L221-24 of the French Consumer Code).

If the pool is still open, the refunded contribution is removed from the total. If the credit has already been issued, its balance is reduced by the refunded amount, up to the available balance. The contributor's refund does not depend on that balance. The recipient is informed by email that the credit has been reduced. Orders already paid with the credit are not affected.

13.8 — Credit validity and loss of the balance. The gift pool credit is valid for one (1) year from its issue, until the same day of the following year at 23:59, Paris time. Its validity is extended under the same conditions as gift cards (clause 14.6): each full day on which online bookings were closed during its validity extends it by one day, and the expiry date can never fall during a closure or less than seven (7) days after it ends. The expiry date is shown in the email sending the credit and in each order confirmation. Berry Parachutisme sends the recipient a reminder email thirty (30) days before expiry if a balance remains. After the expiry date, any unused balance is permanently lost: it cannot be used for any order, refund or compensation. This rule does not apply if the credit could not be used because of Berry Parachutisme.

13.9 — Pool page and displayed information. The pool page can only be reached through the share link and is not indexed by search engines. Anyone with this link can view it. It shows the recipient's first name, the organiser's first name and message, the goal, the total collected, the progress, the closing date and, for each paid contribution, the first name or nickname entered by the contributor, their message and their amount. A contributor can choose to hide their amount or to contribute anonymously. Their amount or first name then appears neither on the page nor in the emails sent to the organiser and the recipient. The total collected remains visible: when there are few contributors, it may reveal a hidden amount. Surnames and email addresses are never displayed. The organiser receives an email for each contribution, which respects these choices.

The organiser undertakes to share the share link only with the people they invite to contribute, to keep the management link confidential and to provide the recipient's details only with due respect for them. Names and messages entered must comply with clause 3 of the Terms of Use. Berry Parachutisme may remove any clearly unlawful content from the page. Personal data processing is described in the privacy policy.

14.1 — The recipient of a Berry Parachutisme gift card, may use it on the Site's "Use my card" page. They enter the code, choose their offer and provide the information needed for the jump. The code is single-use and allows one booking only. A gift pool credit cannot be used on this page (clause 13.6).

14.2 — The code can be used only if it is valid on the day of use (14.6), has not been used and has not been cancelled. It cannot be used while bookings are closed, as announced on the Site.

14.3 — The card entitles the holder to the offer it was bought for, whatever the price on the day of use, at no extra cost. A higher-priced offer can be chosen by paying online the difference between the current price (incl. VAT) of the chosen offer and the current price of the card's offer; the amount is shown before payment and the booking is confirmed only once it is paid. If the payment is abandoned, cancelled or declined, no booking is recorded and the card can be used again immediately. A lower-priced offer can be chosen only after expressly accepting, on the booking page, that the difference (shown in euros) is neither refunded, nor credited, nor transferred. No promotional code applies.

14.4 — A gift-card booking has no date. Berry Parachutisme will contact the jumper within five (5) working days to agree on a jump date together, among its operating days, taking the jumper's availability into account. Clauses 2, 6, 7 and 10 then apply. The booking is valid for one year from its registration (2.2). This period does not run until Berry Parachutisme has offered a date, and a cancellation by Berry Parachutisme (7.1) does not shorten it.

14.5 — If a gift-card booking is cancelled before the jump, the card can be used again until its expiry date, if that date has not passed. Any refund due under these T&Cs (e.g. 6.1) covers the full card value and any extra payment, even if a lower-priced offer was chosen.

14.6 — A gift card bought alone is valid for one year from purchase. Each calendar day (Paris time) on which bookings were closed from 0:00 to 24:00 extends validity by one day; only days between the start of validity and the expiry date (extensions included) count; partly closed days do not. The expiry date can never fall during a closure or less than seven (7) days after it ends; if it would, it moves to 23:59 (Paris time) on the 7th day after reopening. After the expiry date calculated in this way, the code can no longer be used and gives no right to a booking or refund, unless the card could not be used because of Berry Parachutisme, or the right of withdrawal was exercised in time.

14.7 — As the booking has no date when made, any extra payment made online may be withdrawn within 14 days of payment (clauses 5.3, 5.4); the booking is then cancelled and the card can be used again until its expiry date, unless the jump was fully performed within that period at the jumper's express request.

14.8 — The code works like a means of payment: anyone who holds it can use it. Entry attempts are limited. If loss or fraud is reported before use, Berry Parachutisme may, after checking, deactivate the code and issue a new one for the remaining validity period.

Model form set out in the annex to article R221-1 of the French Consumer Code, for undated gift cards (clause 5.2), gift pool contributions (clause 13.7) and extra payments made when using a gift card (clause 14.7).